As leaders we spend a lot of time preparing our messages for meetings, presentations, and phone calls. We want people to see our vision, the way we see it.
When someone brings their perspective, opinions, and challenges to us, we should treat it as a gift. Continue reading Listen, don’t judge, shut up
Sometimes the person doesn’t want advice. They don’t want your sympathy, or a shoulder to cry on. They just want to tell their story. Continue reading Be a friend, listen, then shut up
Have you ever overheard someone say “but Michelle said….”? I still remember that moment in time. It was back in the 90’s. Yes, that long ago.
After saying that to his team member, my colleague turned to me for reassurance. I was managing a change effort; the goal was to Continue reading People are listening
Words matter, they reflect our thoughts and feelings.
Leaders know that everything said publicly, and privately, represents them. It’s their story.
Continue reading Always think and speak as if people are listening
Be proud of yourself when you hear your ideas being presented by others. It means people are listening to you! Continue reading People are listening
I learn about myself when I listen, like a third person, to the coaching dialogue taking place. Continue reading Be a coach and choose your coach wisely
The quickest way to understand is to listen without judgment. If this seems easy, Continue reading Listen, get to the point, don’t judge, shut up
Many times when people need a friend to talk to, they don’t need or want advise. Continue reading Be a friend, listen, then shut up
Shut up also means stop texting! Stop emailing! Continue reading If it gets emotional, shut up
Every project manager has lessons learned. Some scars are deep. Turning scars into badges is what distinguishes a leader from a manager. Continue reading Seek advice, listen, and reflect – but do what’s right for you