How many members do we have? What’s our retention rate? Growth? How many website visits? Likes, Retweets, Followers….. It seems like between Change Management Institute, my consulting business and my social change initiatives I spend a lot of time tracking and analyzing metrics.
Our intentions are dressed up in the words we use. Every one of us interprets words differently, we bring our perspectives, our world views. That is why 2 people hearing the same speech will walk away with 2 different realities.
Continue reading If it’s important, leave nothing to chance
It’s becoming ever more difficult, and important, for us to own our truth; to become media literate.
As leaders, people watch how we respond. Because of the Digital Age, we have immediate access to both truthful and malicious information. It’s our responsibility to figure out what is true.
Continue reading Ask the right questions
It’s okay to wander, to discover and explore. That’s how we find our passion. That’s how we change. Passion is the thing we would do even if it was for free! Continue reading Know where you’re going
Want to have a positive impact on your community? Want to live in a world where people acknowledge each other? Start with a simple act that doesn’t cost anything.
Continue reading Smile. Say Thank You. Mean it.
Was it a rough year for you? I’m not going to sugar coat it, it was dreadful for me. But in a lot of ways it was awesome. I made a major life decision to focus on the things that matter the most to me. Maybe you did too?
Leaders know that how they spend time sends a message about what is important.
When we show up to thank employees for their service, we tell everyone that the human touch is important. Continue reading If it matters, make it personal
This Laser Lecture goes out to coaches who are fixers. During the rush of the holidays, some of us just want to make problems go away instead of leveraging a teachable moment. Continue reading Be a coach and choose your coach wisely
This week I attended a communication’s workshop on messaging. I learned about how our language activates frames in our brains. I gained an appreciation for the differences between the strict father and the nurturing family world views. It was fascinating! Continue reading Be nice to people
Leaders take a stance! They take action to defend their values; and they expect others to do so too.
It takes courage to address behaviors that are inconsistent with desired norms. Modeling how we talk to, and about, each other. Showing the importance of spending time developing and supporting each other. Continue reading Know your boundaries